Privacy Policy
Last updated: May 2026
Nivorae (hereinafter "we") takes your personal data seriously. This policy explains how we collect, use, and protect your personal information in accordance with Taiwan's Personal Data Protection Act (PDPA).
1. Data We Collect
When you submit an inquiry via our contact form, we collect the following: • Name / contact person • Email address • LINE display name (used to contact you via LINE) • Target project completion date • Project type
2. Purpose of Collection
We collect this data to: • Respond to your inquiry • Provide an initial assessment and service recommendation • Follow up via email or LINE • Understand your project needs and evaluate collaboration fit
3. How We Use Your Data
Your personal data is used exclusively within the Nivorae team to handle your request. We do not sell, rent, or share your data with any third party, unless required by law or with your explicit consent. If both parties proceed to a formal engagement, data handling will additionally be governed by the data protection provisions in the applicable project agreement.
4. Retention Period
• If no formal collaboration is established: inquiry data is retained for 1 year after the last contact, or deleted upon your request — whichever comes first. • If a project agreement is signed: data is retained for 3 years after project conclusion, or deleted upon your request — whichever comes first.
5. Your Rights
Under Taiwan's PDPA, you have the right to: • Inquire about or access your personal data • Request a copy • Request correction or supplementation • Request suspension of collection, processing, or use • Request deletion To exercise any of these rights, please contact us using the details below.
6. Data Security
We implement reasonable technical and administrative measures to protect your personal data against unauthorised access, disclosure, or misuse.
7. Third-Party Service Providers
This website is hosted on Zeabur (zeabur.com). When you submit the contact form, your data may be transmitted or temporarily stored through Zeabur's server infrastructure. Follow-up communication may also take place via the LINE messaging platform. These third-party providers handle data under their own privacy policies. Your personal data will not be used for advertising or analytics on any third-party platform. We work only with providers that maintain reasonable data security standards.
8. Contact Us
If you have any questions about this policy or wish to exercise your data rights, please reach out: Email: [email protected]
9. Policy Updates
We reserve the right to update this policy at any time. Changes will be published on this page. We recommend reviewing it periodically.